Pact360 monitors the conversations about your brand — or your competitors' brands — across every platform that matters. We turn raw social signals into qualified leads, competitive intelligence, and reputation early warnings your team can act on before Monday morning.
We work with two distinct markets: luxury brands who need to protect and grow their premium in an era of TikTok, Reddit, and AI-mediated discovery; and enterprise B2B companies whose buyers research, complain, and switch vendors in public on G2, Capterra, Reddit, and LinkedIn.
Both markets share the same vulnerability: the conversations that drive their revenue are happening on platforms they are not monitoring — and the competitors who are monitoring them are winning.
"Studies show that the vast majority of Google search results now feature a Reddit post. A negative thread about your brand ranks on page 1 — and most brands have no idea it exists until a prospect mentions it on a sales call."
— Pact360 Consulting, May 2026
01
Luxury
Luxury Brand Intelligence
Monitor TikTok, Reddit, Instagram, niche luxury forums, G2, Trustpilot, and resale platforms for brand mentions, sentiment shifts, negative reviews, and competitor switching signals — across all 10 luxury sectors.
TikTok ORMReddit Monitoring10 Luxury Sectors
02
B2B Enterprise
B2B Competitor Intelligence
Identify companies expressing frustration with incumbent vendors (Salesforce, ServiceNow, Workday, SAP, Oracle) across G2, Capterra, Reddit, LinkedIn, and Twitter/X — and convert their pain into your pipeline.
G2 Signal MonitoringReddit ScrapingLinkedIn Intent
03
All Markets
Negative Review Intelligence
Track every negative review of your brand — and your competitors' brands — across G2, Capterra, TrustRadius, Gartner Peer Insights, Google Maps, TripAdvisor, and Reddit. Score by severity, intent, and urgency.
Review MonitoringCrisis DetectionCompetitor Gap
04
Lead Generation
Social Signal Lead Generation
Turn social signals into a qualified lead list: 30 scored prospects per month per target company or sector, complete with signal text, intent score, ICP match, recommended outreach channel, and a 5-touch conversion sequence.
30 Leads/MonthIntent ScoredPlaybook Included
05
Luxury Sector
Corporate Partnership Intelligence
Identify tech corporate gifting opportunities, partnership signals, and co-creation conversations across Apple, Google, Salesforce, Microsoft, NVIDIA, Adobe and Shopify. Mapped across all 10 luxury sectors.
Luxury SectorsTech PartnershipsGifting Revenue
06
Agency Partners
White-Label Intelligence
Boutique luxury and B2B marketing agencies can resell Pact360 intelligence under their own brand. Three partnership models: white-label resale, co-branded referral, and data partnership. Zero delivery overhead for the agency.
White-LabelReferral ProgrammeAgency Partners
Pricing
Three tiers. One intelligence stack.
Brand Pulse
£1,500 – £3,000
per month · Seed & bootstrapped brands
Weekly brand signal monitoring report
Negative review alerts within 24h
Monthly competitor benchmark (3 brands)
One-page brand health scorecard
Coverage: 6 core platforms
Delivered: PDF + Slack/email digest
Brand Intelligence
£4,000 – £8,000
per month · Series A with small mktg team
Everything in Brand Pulse
Real-time custom dashboard
Crisis detection within 2h
30 qualified leads / month
Influencer + community mapping
Quarterly "State of Your Brand" report
Strategic Command
£10,000 – £20,000
per month · Funded brands entering new markets
Everything in Brand Intelligence
Dedicated analyst per account
Custom scrapers for niche forums
Geo-specific market intelligence
Competitor war room reports
Monthly executive briefing call
Industry coverage
Built for two markets. Fluent in both.
Pact360 delivers intelligence across ten luxury sectors and the enterprise B2B software market — two categories that share the same vulnerability: reputation is formed in public, in real time, on platforms neither market is adequately monitoring.
Five layers. Every deliverable. Built on a proprietary custom scraper infrastructure and calibrated for your sector.
01
Signal Sourcing
Proprietary custom scrapers across 8–12 platforms per client: G2, Capterra, TrustRadius, Reddit, LinkedIn, Twitter/X, YouTube, Hacker News, Glassdoor, and niche sector forums. Purpose-built crawlers reach the platforms that off-the-shelf tools don't index.
02
Intent Scoring
1–5 intent taxonomy calibrated per sector and buyer type. Distinguishes CRITICAL switching signals from background noise. Real-time flag for high-urgency signals (pricing shock, payroll failure, active RFP).
03
Lead Qualification
ICP matching against company size, funding stage, hiring signals, and platform behaviour. Each lead includes signal text, intent score, recommended channel, and product-solution focus.
04
Conversion Sequencing
5-touch conversion playbook per lead archetype. Channel, message frame, CTA, and timing at each touchpoint. Maps awareness → consideration → intent → decision → conversion.
05
Revenue Modelling
ROI calculator for each channel and lead type. Corporate gifting revenue model, brand intelligence pricing calculator, and competitive win-rate estimation per signal category.
Why Pact360
Not another dashboard.
Off-the-shelf social monitoring tools sell you a dashboard. Pact360 gives you a decision. For brands with 1–5 person marketing teams, the bottleneck is never the data — it's having someone with the sector expertise to tell you what it means before your Monday morning.
Dimension
Self-Serve SaaS Monitoring Tools Off-the-Shelf
Pact360 Managed Intelligence Pact360
Delivery model
Self-serve. You configure, manage, train on, and synthesise the tool yourself.
Fully managed. You receive conclusions in your inbox. Zero tool management required.
Sector calibration
Generic. Default keyword libraries built for mass-market brands in any category.
Luxury or B2B calibrated. Intent signals, query libraries, and benchmarks tuned to your exact sector and ICP.
Platform coverage
Strong on major platforms. Weak on niche forums (WatchUSeek, PurseForum, Basenotes, r/servicenow).
Purpose-built custom scrapers cover niche luxury forums, enterprise community forums, and specialist communities — where real switching intent forms first.
Signal quality
High volume. Thousands of mentions, most irrelevant noise. You filter it.
High precision. Sector-specific filtering separates a genuine UHNW signal or a critical G2 review from bots and irrelevant mentions.
Lead output
Data only. You translate it into outreach. Requires analyst and SDR capacity.
30 scored leads per month, complete with signal text, ICP match, recommended channel, and 5-touch conversion sequence.
Total cost
Monitoring tool licence (£1,000–3,000/mo) + analyst hire (£35–50K/yr) + configuration time + onboarding.
Single monthly fee covers tool, analyst, configuration, sector expertise, synthesis, and lead playbook.
Free Intelligence Tool
Negative Review Impact Calculator
How much annual revenue are unanswered 1-star reviews costing your brand — and how severely are they suppressing your AI recommendations?
Your Brand
Used to calibrate sector-specific review impact multipliers
Mid-point of each band used in calculations
Total count across your primary platform — unanswered only
The platform where you receive most public reviews
Your Results
Enter your brand details on the left and click Calculate to see your estimated revenue exposure and AI risk score.
Estimated Exposure
Estimated Annual Revenue at Risk
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AI Recommendation Suppression Risk
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LowModerateHighCritical
Recommended Response SLA
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Results are indicative estimates based on Pact360 sector-specific ORM intelligence data · For a full brand exposure analysis: akhil@pact360consulting.com
Let's talk
Ready to see what your brand signals say?
Book a 20-minute discovery call. We'll pull a live signal snapshot for your brand or your target competitor before the call — so you arrive with something concrete, not a sales pitch.
Reddit is the most-cited domain by AI systems — ahead of Wikipedia. A single thread about your brand could be shaping purchase decisions for thousands of buyers. Here is exactly what to monitor, how to find it, and what to do when you find something.
By Akhil VishwanathPact360 Consulting · June 2026Reading time: 8 minutes
Why Reddit Has Become a Brand Reputation Crisis You Cannot See
There is a conversation happening about your luxury brand right now. It is not on your website, not in your press coverage, and not in the review platforms your team monitors. It is on Reddit — and it is directly shaping the AI recommendation a buyer receives before they ever reach your boutique, your e-commerce store, or your sales team.
"A competitor's Reddit thread about your product's weaknesses may be the primary input shaping how AI describes your brand to a buyer — right now, today, silently."