AI reads your reputation footprint — your reviews, your mentions, what forums say, and most brands have no idea what it's telling buyers. PACT360 maps that footprint into a single ORM Trust Score…
Four research modules, one explainable score. Every figure is traced back to the actual evidence behind it — no black box, no dashboard to manage.
Every platform AI systems read — Reddit, TikTok, Google Reviews, Trustpilot, editorial, Instagram, YouTube — scored and weighted by how heavily each one influences AI recommendations.
We test what ChatGPT, Perplexity, Gemini and Google AI Mode actually say about you, then compare it to what your platforms should earn. The gap between the two is the headline finding.
Every complaint is tagged to one of eight categories and weighted by how structurally hard it is to fix — separating fast, response-driven issues from slow, reputational ones.
The Trust Score gap, priced. We model the annual revenue your reputation already supports but isn't yet capturing — so the board sees opportunity, not abstraction.
The data behind ORM's impact on buyer behavior, AI citations, and brand equity.
Figures are drawn from the sources above as published; survey figures (2, 3) are refreshed annually and may shift year to year, so cite the edition. Conversion figures (1) come from controlled analyses of ~5M+ page views and 100k+ reviews; the underlying methods are peer-reviewed in sources 4 and 5.
A 30-second indicative read on your Trust Score, your AI suppression risk, and the revenue your unanswered reviews may be costing. A full mapping replaces these estimates with measured figures.
A five-stage research process, run once and re-run on a schedule. Each stage produces evidence the next one builds on.
Every public review, thread and mention read individually across your platforms — not sampled.
Platform performance converted into a single weighted ORM Trust Score on a 0–100 scale.
Live AI-citation testing measures what systems show today against what you've earned.
The shortfall translated into modeled annual revenue, by pathway, weighted by confidence.
A ranked, costed action list — what moves the score fastest, in what order.
Deep dives into ORM strategy, AI citation readiness, and brand reputation in the age of AI-mediated discovery.
Reddit is the #1 domain cited by AI systems. A single thread can shape buyer perception before they ever reach your site.
Read More → AI & SearchYour brand may be earning a 75/100 ORM score, but AI systems show only 40/100. Here's why — and how to close the gap.
Read More → StrategyStop talking about reputation as a soft metric. Here's how to price the revenue impact of unanswered reviews in dollars.
Read More → EnterpriseA comprehensive guide to building and maintaining a strong online reputation at scale.
Read More →Project-based research engagements, priced by analytical depth — not monthly retainers. Each delivers a board-ready report you own.
A full, redacted mapping — the House of Dunmore 360 Trust Index — showing every module, the AI citation gap, the financial model and the action plan, exactly as a client receives them.
Book a 20-minute mapping call. We'll run a live AI-citation snapshot of your brand beforehand — so you arrive with a real finding, not a pitch.
Book a mapping call