PACT360 maps your brand's ORM Trust Score across the platforms that shape AI recommendations — then shows you, in dollars, what the gap is costing and what to fix first. A point-in-time diagnostic, not another dashboard.
Four research modules, one explainable score. Every figure is traced back to the actual evidence behind it — no black box, no dashboard to manage.
Every platform AI systems read — Reddit, TikTok, Google Reviews, Trustpilot, editorial, Instagram, YouTube — scored and weighted by how heavily each one influences AI recommendations.
We test what ChatGPT, Perplexity, Gemini and Google AI Mode actually say about you, then compare it to what your platforms should earn. The gap between the two is the headline finding.
Every complaint is tagged to one of eight categories and weighted by how structurally hard it is to fix — separating fast, response-driven issues from slow, reputational ones.
The Trust Score gap, priced. We model the annual revenue your reputation already supports but isn't yet capturing — so the board sees opportunity, not abstraction.
A five-stage research process, run once and re-run on a schedule. Each stage produces evidence the next one builds on.
Every public review, thread and mention read individually across your platforms — not sampled.
Platform performance converted into a single weighted ORM Trust Score on a 0–100 scale.
Live AI-citation testing measures what systems show today against what you've earned.
The shortfall translated into modeled annual revenue, by pathway, weighted by confidence.
A ranked, costed action list — what moves the score fastest, in what order.
A 30-second indicative read on your Trust Score, your AI suppression risk, and the revenue your unanswered reviews may be costing. A full mapping replaces these estimates with measured figures.
Project-based research engagements, priced by analytical depth — not monthly retainers. Each delivers a board-ready report you own.
A full, redacted mapping — the House of Dunmore 360 Trust Index — showing every module, the AI citation gap, the financial model and the action plan, exactly as a client receives them.
Book a 20-minute mapping call. We'll run a live AI-citation snapshot of your brand beforehand — so you arrive with a real finding, not a pitch.
Book a mapping call